You don’t have to wait to receive customer complaints to evaluate customer satisfaction. You can use the detailed content definition feature to regularly conduct target-oriented surveys, quickly interpret the survey results with the help of the evaluation method you apply to the contents. If you have outsourced the task to reduce the operational workload of conducting surveys, you can save time by transmitting the results electronically.

You can use the E-Netsis.Net infrastructure to broadcast your surveys from your portal, thereby increase the rate of customer participation.